Frequently Asked Questions

Yes. We start packing when we hit 1,000 boxes You’re charged at checkout to reserve your box.

• Order confirmation — you’re in.
• Threshold reached — production starts.
• Ship notice — tracking in your inbox.

Before shipment: Yes — reach out through our contact form with your order number. After shipment: we can’t reroute; please work with the carrier. That said - if there's issues, never hesitate to reach out - we'll do what we can to make sure you are satisfied with your order.

Over 1kg of premium European sour keys in a resealable matte-black pouch, plus the limited collector box, a numbered Heist Card, and Sour Key Bandit sticker set.

Same weight, different keys. Mini ≈ ~300 bite sized keys. Jumbo ≈ ~60 monster keys. Net weight remains 1kg+ either way. Check the product page for variant photos.

Published on the product page and printed on the pouch. Allergen note: Our keys are packed in a facility that may process peanuts, tree nuts, milk, wheat, soy, sesame.

Packed in a licensed/compliant kitchen in Toronto, Canada. All batches are lot-coded and date-stamped. Store cool, dry, and sealed to maintain freshness for as long as possible.-

Heist #01 is our first drop. Each heist drop is tagged in a numbered series. New box art, stickers, and collectibles in every drop There's no restocks of past art. If you like it, grab it, they won't be back.

We're capping the first few drops at 1000 units each. When it’s gone, it’s gone.

Join the email list on the homepage. Crew gets first notice. Look forward to monthly drops.

Canada/US/International.. Check for your location at shipping. If. want keys, we'll get them to you. If you have any issues don't hesitate to reach out through the contact form or DM on instagram.

After we hit 1,000 boxes we'll complete the run. Estimated ship window: End of Oct 2025. You’ll get updates throughout and atracking number when we ship.

Shipping costs are shown at checkout. Likely around $20. Free shipping on all orders over $150. Get two boxes, you'll get free shipping. Tracked service. The box is heavy (~1 kg) — flat-rate options where available.

Photograph damage and contact us as soon as you notice an issue. If the carrier declares a loss after investigation, we’ll replace or refund.

$85 CAD per 1kg box (less than 10¢/g) + shipping and applicable taxes.

You will be charged at checkout to reserve your pre-order. No public discounts at this time; look out for creator codes though.

Major cards, Apple Pay, Google Pay, Shop Pay. Crypto: not via checkout; but contact Support and we'll make it happen. If you want keys, we'll make sure you're covered.

Calculated at checkout. International orders may incur duties/fees on delivery.

Food items are final sale. We replace/refund for damage, defects, or carrier-confirmed loss. Pre-orders can be cancelled any time before shipment.

Email sourkeybandit@gmail.com with links and audience stats. Standard rev-share 10–15%.

Contact sourkeybandit@gmail.com with quantities, timelines, and ship-to regions.

No cash prizes in Heist #01, but we've got some fun things planned. Once we get rolling, we'll start the contests. Full rules (including no-purchase-necessary entry) will be posted and linked sitewide.

Box: curbside recyclable. Pouch: check local guidelines.

Use the contact link in the footer or email sourkeybandit@gmail.com with your order number.